We currently have a position available for an Accounting Clerk in our Accounting Department. Reporting to the Billing Manager, the successful candidate will contribute to the achievement of a professional and efficient business.
Primary Duties and Responsibilities
Timely processing of accounts receivable, including verification and posting of payments and refunds and ensuring they are recorded correctly
Answer phone calls from customers, brokers and other departments to address a variety of billing matters
Resolve issues and answer questions from internal and external customers
Perform timely and accurate reconciliations on a monthly basis
Transfer balances between terms and other payment plans
Assisting in creation of monthly commission payments
Liaise with Underwriters regarding receipt of payments ensuring policies are amended as needed
Communicate with Underwrites on policies in arrears and brokers with outstanding receivables
Maintain abeyances and ensure timely and effective follow-ups
Deliver exceptional customer service in upholding our service standards and our commitment to continuous improvement
Other duties as required
Required Qualifications
High school diploma is required, relevant post-secondary education is an asset
Previous experience in Accounts Receivable, working with computer-based systems
Demonstrated ability to provide exceptional customer service
Effective problem-solving skills and math skills
Strong data entry skills
Possess a pleasant telephone manner and solid communication skills
Exceptional attention to detail including a high degree of numerical accuracy
Intermediate skills in Microsoft excel
Ability to learn new computing software quickly
Ability to work independently as well as collaboratively within a diverse team
Professional, efficient, and proactive with time-management and organizational skills
Flexible and adaptable; able to work in an environment of shifting priorities and pressures
Knowledge of the insurance industry would be an asset
Working at Peace Hills Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. One of the ways we do this is by offering a compressed work week which allows for a day off every four weeks.
If you are interested in this great opportunity to build your career, state the position being applied for and submit your resume to Peace Hills Insurance at hr@phgic.com.
We thank all applicants for their interest, however only those candidates shortlisted will be contacted.
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